Facility
Our industrial-style office space is located at 152 Commonwealth Avenue, Concord, Massachusetts. The building, which was formerly a warehouse, houses the Nashoba Brook Bakery & Cafe as well as the Concord Brewery on the first floor. Our workspace is on the second floor, a space reserved only for tenants working in the fields of art and design. Our neighbors include fine artists, photographers, and architects. Nashoba Brook flows directly behind the building, adding to the place’s quirky charm.
Research Lab
Our facility includes a large workspace where we conduct individual and group interviews as well as usability tests. To date, we've used the workspace - classically called a usability testing laboratory - to study myriad medical devices, websites, and consumer products.
We keep the space fairly unadorned so that we modify it easily to simulate various environments. For example, we recently set up the space to resemble an emergency care environment, complete with a stretcher, therapeutic devices, and a Resusci® Anne serving as an accident victim.
Our clients can observe test sessions from within the workspace or from a separate room via a virtual window (a projected video image). They can communicate directly and confidentially with the study administrator using an instant messaging application.
We also conduct a large proportion of our user research at remote sites in the USA and abroad, renting meeting and usability testing rooms as needed (we have a directory of available facilities worldwide).
Study participants who show up early can relax in a small waiting area, venture downstairs to the Nashoba Brook Café, or take a short walk around West Concord Center.
West Concord
West Concord Village is a 200 yard walk from our office. The Village has an eclectic assortment of stores, markets, and cafés, not to mention a high quality dog grooming parlor. The Village also has an MBTA commuter rail station, with trains running directly to Boston every 30-45 minutes. The ride to Boston takes about 50 minutes.
Concord Center is a 3-mile drive away. There you can enjoy Main Street’s varied cafés and shops, as well as walk to historical sites such as Authors’ Ridge, Sleepy Hollow Cemetery, the Colonial Inn, and the Old North Bridge.