Services
Training
In addition to offering independent research and design support we welcome the opportunity to help you develop your in-house human factors capabilities.
Tech Talks
We enjoy speaking with groups about human factors and how it can enhance your business.
Here are some of the topics we could address with your staff:
- Applying Human Factors to Boost Operational Efficiency
- Costs and Benefits of Usability Engineering
- Designing Attractive and Informative Graphics
- Establishing a Human Factors Program
- Ensuring Users Understand Instructions
- Identifying Potential Product Misuses and Mishaps
- Turning Human Factors into a Competitive Advantage
- Usability Evaluation Methods
- Setting Usability Goals for New Products
- Taking a Structured Approach to User Interface Design
- Usability Testing
- User Interface Prototyping Methods and Tools
- Vision Statements for User-Product Interactions
- Additional topics according to our audience's interests
Workshops
We customize workshops to suit our clients' needs. For example, a workshop may be targeted to the needs of medical device developers who must design user interfaces that are resistant to use error. Or, we may target a workshop to consumer product developers who need to conduct better front-end research to define new product requirements.
Sample workshop titles:
- Taking a structured approach to defining user requirements
- Introduction to the user interface design process
- Conducting effective usability tests
- Building user interface prototypes
- Gaining a competitive advantage through human factors
- Estimating the costs and benefits of human factors
- Preventing use error through design
- Setting up an in-house human factors program
Program Development
We welcome opportunities to help companies establish in-house human factors capabilities. We can help by conducting pilot projects, such as a user interface design exercise or a usability test, that demonstrate the value of human factors. Another approach is to deliver workshops that introduce company personnel to human factors techniques and their benefits.
The key is to determine whether a company will be better served by a broker model that calls for just a few human factors specialists serving as liaison between projects and consulting resources, or a core competency model that anticipates a company will hire as many staff as needed to meet internal demand for services.
For companies ready to set up a human factors program, we can:
- Help define human factors personnel requirements
- Help develop a strategic plan for the startup period and beyond, identifying activities and estimating the associated costs and benefits.
- Support the design and construction of research facilities, including usability test laboratories.