Commentary

Our website would not be complete without an opinion section - a place for us to share unsolicited thoughts about human factors, design, and product development.

The Latest Scoop

December 23, 2005

At food courts throughout the Boston metropolitan area, MooBella’s ice cream machines have been drawing crowds of consumers who like their frozen treats made-to-order. We are proud to have designed the novel machine’s interface. Our design, which received extensive usability testing, leads consumers through the process of choosing a flavor, selecting a mix-in (if desired), and choosing either a premium or more calorie conscious mix.

Impressively, the machine makes a satiating scoop from scratch in about 30 seconds. First-time users seem equally delighted by their fresh ice cream and the interactive experience. Wiklund R&D staff members are especially fond of MooBella’s banana and mocha ice cream with nuts and chocolate chips on top, respectively!

Filed under: Design — Michael and Jonathan

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